Master the techniques of planning, building and managing Air Cargo Operations. In a world of increasing competition, a clear business strategy is crucial and more important than ever before. Learn how to define a correct business strategy and also to put that strategy into action. The techniques presented in this course will help you to save money, avoid risks, enhance your cargo operations and achieve profitable growth in today’s and tomorrow’s business environment. It will show you how to develop an effective Air Cargo Operations strategy and manage it successfully.

Course Format

• This classroom course provides 4 days (32 hours) of instruction delivered by an Instructor.
• Student performance will be based on an assessment

 Course content

• Air Cargo Overview
• Cargo Management
  • Cargo Finance: The language of business
  • Cargo Technology
• Cargo Operations Management
  • Cargo System Dynamic: Designed to win
  • Service Value Chain: Creating profit through service excellence
  • Physical Plant and System Design
  • Material Handling: ULD and GSE
  • How Airlines select 3rd party vendor
  • Negotiating SLA that make sense
• Process Management
  • Process Improvement / Re-engineering
  • Lean Supply Chain, Kaizen, Waste Elimination, Value Stream Mapping and Analysis