Inspire Management Training Centre

Course Overview: The ISO 20000 standard focuses on the integration and implementation of coordinated service management processes. Its aim is to provide ongoing control, greater efficiency and opportunities for continuous improvement. That means working within your organization to align the staff and procedures of your service desk, service support, service delivery and operations team. The…

Course Overview: The Certified Information Technology Professional (CITP) Credential is granted exclusively to those who demonstrate considerable expertise in information management and technology assurance through their knowledge, skills and experience. CITP Credential holders exhibit unique abilities in providing risk assessment, fraud, internal control, audit and/or information management services within their firm or for their employers….

Course Overview: The Certified Digital Marketing Professional (CDMP)® Certification ensures you understand the fundamentals of digital marketing along with a specialist program of your choice – social media, search or strategy and planning. Becoming a Certified Digital Marketing Professional (CDMP)® will ensure you are equipped with the tools and skills needed to create a cohesive, effective digital…

Course Overview: IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour, IT organizations are helped to develop a continuous improvement mindset. Lean…

Course Overview: Certified software manager (CSM)® is a professional designation for IT asset management. IT asset management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. Assets include all elements of software and hardware that are found in…

Course Outline: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want…

Course Overview: The reality is no longer “if” your company has been hacked, or even “when.” The reality today is, “You’ve been hacked, you just don’t know it yet.” The need is growing for individuals with a cross-section of business acumen, technical ability, and expertise in cybersecurity. A CISO is an executive who manages information security…

Course Overview: A Certified Professional Ethical Hacker (CPEH)™ is usually employed by an organization that trusts him or her to attempt to penetrate networks and/or computer systems, using the same methods as a hacker, to find and fix computer security vulnerabilities. Unauthorized hacking (i.e., gaining access to computer systems without prior authorization from the owner)…