BSP Essentials for Travel Agents

BSP Essentials for Travel Agents

QAR 1,500.00

BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents. It is designed to raise the learner’s awareness of the BSP system and processes, and improve an Agent’s efficiency and level of knowledge.

Certificate Accreditation: IATA

Additional Info

This course is intended to explain elements of the BSP system that are common to all parts of the world and is divided into five learning modules covering the fundamental components of the BSP system.


Upon completion of this course you will be able to:
• Understand basic BSP processes, common terms, abbreviations, reporting calendar and billing reports
• Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
• Perform all procedures related to document refunding and voiding
• Process credit card payments and prevent credit card fraud
• Investigate the status of BSP transactions and handle remittance procedures
• Manage agency credit and debit memos

Target audience

• Travel agency owners
• Accountants and travel agency back-office personnel
• Travel agents
• Airline billing staff

Flexible learning

This self-study e-learning course is a quick and flexible training method that allows you to learn using short, interactive modules. Order online to receive access to this course on our e-learning platform.

Key topics

• The IATA Billing and Settlement Plan
• BSPlink training
• BSP standard traffic documents
• BSP agent billing reports and remittance procedures
• IATA Accreditation


There are no prerequisites for this course

Course format

This course requires approximately 18 hours of study, to be completed in 6 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam. Student performance will be based on an examination.

Exam information

• Non-supervised online-based exam, that canbe taken any time at your convenience.
• Passing grade is 70% correct answers.
• You will be given 1 attempt to successfullycomplete the final exam.

Certificate Awarded

Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.

Additional Info
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