Course Outline
Module 1 – Data Centre Fundamentals
- Evolution of Data Centres
- Types of Data Centres (Enterprise, Colocation, Cloud, Edge)
- Key Components of a Data Centre
- Data Centre Functions and Operations Overview
- Roles and Responsibilities of a Facilities Operations Manager
Module 2 – Data Centre Infrastructure
- Physical Infrastructure Overview
- Raised Floor vs Non-Raised Floor Designs
- Power Distribution Systems
- Cooling and Environmental Systems
- Structured Cabling Systems
Module 3 – Power Systems and Electrical Infrastructure
- Utility Power and Power Quality
- UPS Systems and Battery Technologies
- Generators and Backup Power Systems
- Power Distribution Units (PDUs)
- Electrical Safety and Compliance
Module 4 – Cooling and Environmental Management
- Heat Load Calculations
- Cooling Technologies (CRAC, CRAH, In-Row, Liquid Cooling)
- Airflow Management (Hot/Cold Aisle)
- Temperature and Humidity Control
- Energy Efficiency in Cooling
Module 5 – Data Centre Safety, Security, and Fire Protection
- Physical Security Controls
- Access Control Systems
- CCTV and Monitoring Systems
- Fire Detection and Suppression Systems
- Health, Safety, and Compliance Standards
Module 6 – Operations, Maintenance, and Monitoring
- Preventive vs Predictive Maintenance
- Standard Operating Procedures (SOPs)
- Monitoring Tools and DCIM
- Incident and Problem Management
- Change and Capacity Management
Module 7 – Business Continuity and Disaster Recovery
- Business Continuity Planning (BCP)
- Disaster Recovery Strategies
- Redundancy and Fault Tolerance
- Backup and Restore Processes
- Testing and Audit of DR Plans
Module 8 – Energy Management and Sustainability
- Energy Efficiency Metrics (PUE, DCiE)
- Green Data Centre Concepts
- Renewable Energy Integration
- Carbon Footprint Reduction
- Regulatory and Environmental Compliance
Module 9 – Vendor, Compliance, and Risk Management
- Vendor and Contract Management
- SLAs and Performance Metrics
- Risk Assessment and Mitigation
- Compliance Standards (ISO 27001, ISO 22301, Uptime Institute)
- Audit and Documentation Practices
Module 10 – Data Centre Operations Management and Leadership
- Operational Governance
- Team Management and Shift Operations
- Cost Optimization and Budgeting
- Reporting and KPIs
- Future Trends in Data Centre Facilities Management
Module 11 – Capacity Planning and Asset Management
- IT and Facilities Capacity Planning
- Space, Power, and Cooling Capacity Analysis
- Asset Lifecycle Management
- Inventory Management and Documentation
- Capacity Forecasting and Growth Planning
Module 12 – Data Centre Audits, Compliance, and Continuous Improvement
- Internal and External Data Centre Audits
- Compliance Readiness and Gap Analysis
- Documentation and Record Management
- Continuous Improvement Models
- Preparing for Certifications and Regulatory Reviews
