Course Overview
The Certified Professional Business Analyst (CPBA)® certification is designed to provide participants with the knowledge, practical skills, and confidence required to succeed as Business Analysts in a competitive global environment.
The program addresses real-world challenges business analysts face, demonstrates the effective use of analysis techniques, and integrates hands-on exercises to ensure direct applicability in the workplace. Covering the full business analysis life cycle, this program equips participants with tools to define and manage requirements, conduct stakeholder analysis, evaluate business processes, and implement effective solutions.
By analyzing best practices from leading organizations worldwide, the CPBA® program empowers professionals to become skilled in delivering value, driving efficiency, and ensuring project success.
Exam Information
Exam Pattern: 100 Multiple Choice Questions – 80% required to pass (80/100 correct).
Exam Duration: 90 Minutes (1 Hour 30 Minutes).
Exam Format: Online, non-proctored; can be taken anytime within an 8-month validity period.
Includes 2 exam attempts per voucher.
If unsuccessful after 2 attempts, candidates may purchase a new voucher for additional attempts.
Certification Validity: Lifetime
Course Outline
Module 1 – Introduction
Introduction to Business Analysis
What is Business Analysis?
Key concepts and knowledge areas
Systems/Software Development Life Cycle (SDLC)
Techniques and competencies
Business Analysis Information
Module 2 – Business Analysis Planning & Monitoring
Planning the Business Analysis approach
Conducting stakeholder analysis
Planning Business Analysis activities
Requirements management process
Performance monitoring
Module 3 – Elicitation
Preparation for elicitation
Conducting elicitation activities
Documenting and confirming elicitation results
Module 4 – Requirements Management & Communication
Managing solution scope and requirements
Requirements traceability and reuse
Communicating requirements effectively
Module 5 – Enterprise Analysis
Defining business needs
Assessing capability gaps
Determining solution approaches
Defining solution scope and business case
Module 6 – Requirements Analysis
Prioritizing, organizing, and modeling requirements
Defining assumptions and constraints
Verifying and validating requirements
Module 7 – Solution Assessment & Validation
Assessing proposed solutions
Allocating requirements
Defining transition requirements
Validating solutions
Target Audience
Business and systems analysts
Internal and external consultants or advisors
Managers and team leaders involved in requirements management
Professionals responsible for eliciting information from stakeholders
Individuals solving, defining, or analyzing business problems
