What you’ll learn
- Explain the changing environment of the airline industry and travel consumer
- Define sales cycles and utilize them to their advantage
- Convey the importance of attitude within the workplace.
- Describe the revenue, merchant, and consultant models.
- Build an agency environment suitable to the implementation of service fees.
- Calculate costs and ROI associated with providing services.
- Differentiate between costs associated with corporate and leisure travel.
- Determine key revenue generators, and how they contribute to increasing the bottom-line.
- Export production ready assets.
- Explain the benefit of IATA’s TASF solution
Who should attend
- Travel industry entrepreneurs
- Travel agency employees and managers.
- Airline ticketing agents and managers.
- Air fares and ticketing specialists
