Course Outline
Module 1 – The Fundamentals of Business Process Management
- What is Business Analysis?
- What is Enterprise Content Management?
- Enterprise Content Management Model
- What is Business Process Re-Engineering?
- Business Process Re-Engineering Model
Module 2 – Defining Business Process Management
- What is Business Process Management?
- Brief History of Business Process Management
- What are the Benefits of Business Process Management?
- Reflecting on Processes
Module 3 – The Business Process Life Cycle
- The Vision Phase
- The Design Phase
- The Modeling Phase
- The Execution Phase
- The Monitoring Phase
- The Optimizing Phase
Module 4 – Business Process Engineering
- Business Process Engineering
- Change Management
- Summary
Module 5 – Information Systems and Goals
- System and Subsystems
- The Information Systems
- Elements of Information Systems
- Systems Analysis
- Definitions and Goals
- Define Logical Specifications and Design
- Select the best Alternative Physical System
Module 6 – Systems Design
- Introduction
- Intermediate Steps
- Systems Design
Module 7 – Systems Implementation
- Introduction
- Intermediate Steps
- Testing and Obtaining Approvals
- Systems Implementation – Summary
Module 8 – Systems Operation
- Post Implementation Review
- System Maintenance
- Systems Operations
