Management Skills
T1) The Strategic Vision
T2) Vision and Values
T3) Action Planning
T4) SWOT Analysis
T5) Achieving Consensus
T6) Strategic Management
Leadership Basics
T1) Introduction to Leadership
T2) The Leadership Pyramid
T3) The Leadership Balance
T4) Charting the Course
Leadership Responsibilities
T1) Managing Change
T2) Me First
T3) Influencing Styles
T4) Managing Conflict
Coaching the Team
T1) Coaching
T2) The Coach’s Playbook
T3) Vision
T4) Achieving Consensus
T5) Problem-Solving and Decision Making
T6) Building Trust Relationships
T7) Team Dynamics
T8) Delegating and Coaching
T9) Congratulating Team Members
T10) Communication

Creating Effective Teams
T1) Team Dynamics
T2) Defining Clear Goals
T3) Delegating Responsibilities
T4) Problem Solving and Decision Making
T5) Communication
T6) Trust
T7) Interpersonal Skills
T8) Congratulating Team Members

Communication for Leadership
T1) How we Communicate
T2) Presenting Organized Information
T3) Leaders Ask Questions
T4) Listening
T5) Rumors
T6) Meetings
Managing Your Team

T1) Organizing Work
T2) The Four Manager Roles
T3) The 12 Cs of Leadership
T4) Causes and Symptoms of Conflict
T5) Pathways to Conflict Resolution
T6) Standards
T7) SMART Goals
T8) Delegation
Delivering Performance Reviews
T1) Preparing the Performance Review
T2) Conducting the Performance Review
T3) The Four Levels of Listening
T4) Delivering Bad News
T5) Creating a Development Plan
T6) Pathways to Influencing
Lean Principles*
T1) Understanding Lean Principles
T2) Fourteen Principles
T3) Critical Improvement Concepts
T4) Creating a Lean Enterprise
T5) Data Gathering and Mapping