- Meanings of Six Sigma
- General History of Six Sigma & Continuous Improvement
- Deliverables of a Lean Six Sigma Project
- The Problem Solving Strategy Y = f(x) 1.1.5 Voice of the Customer, Business and Employee
- Six Sigma Roles & Responsibilities
- Critical to Quality Characteristics (CTQs)
- Cost of Poor Quality (COPQ)
- Pareto Analysis (80:20 rule)
- Basic Six Sigma Metrics: including DPU, DPMO, FTY, RTY Cycle Time, deriving these metrics
- Building a Business Case & Project Charter
- Developing Project Metrics
- Financial Evaluation & Benefits Capture
- Understanding Lean
- The History of Lean
- Lean & Six Sigma
- The Seven Elements of Waste: a. Overproduction, Correction, Inventory, Motion, Overprocessing, Conveyance, Waiting Straighten, Shine, Standardize, Self-Discipline, Sort
- Cause & Effect / Fishbone Diagrams
- Process Mapping, SIPOC, Value Stream Map
- X-Y Diagram
- Failure Modes & Effects Analysis (FMEA)
- Basic Statistics
- Descriptive Statistics
- Normal Distributions & Normality
- Graphical Analysis
- Precision & Accuracy
- Bias, Linearity & Stability
- Gage Repeatability & Reproducibility
- Variable & Attribute MSA
- Capability Analysis
- Concept of Stability
- Attribute & Discrete Capability
- Monitoring Techniques
- Multi-Vari Analysis
- Classes of Distributions
- Understanding Inference
- Sampling Techniques & Uses
- Central Limit Theorem
- General Concepts & Goals of Hypothesis Testing
- Significance; Practical vs. Statistical
- Risk; Alpha & Beta
- Types of Hypothesis Test
- sample t-tests
- sample variance
- One Way ANOVA: a. Including Tests of Equal Variance, Normality Testing and Sample Size calculation, performing tests and interpreting results.
- Mann-Whitney
- Kruskal-Wallis
- Moods Median
- Friedman
- Sample Sign
- Sample Wilcoxon
- One and Two Sample Proportion
- Chi-Squared (Contingency Tables): a. Including Tests of Equal Variance, Normality Testing and Sample Size calculation, performing tests and interpreting results.
- Correlation
- Regression Equations
- Residuals Analysis
- Non- Linear Regression
- Multiple Linear Regression
- Confidence & Prediction Intervals
- Residuals Analysis
- Data Transformation, Box Cox
- Experiment Objectives
- Experimental Methods
- Experiment Design Considerations
- Full Factorial Designs
- Linear & Quadratic Mathematical Models
- Balanced & Orthogonal Designs
- Fit, Diagnose Model and Center Points
- Designs
- Confounding Effects
- Experimental Resolution
- Control Methods for 5S
- Kanban
- Poka-Yoke (Mistake Proofing)
- Data Collection for SPC
- I-MR Chart
- Xbar-R Chart
- U Chart
- P Chart
- NP Chart
- X-S chart
- CumSum Chart
- EWMA Chart
- Control Chart Anatomy
- Subgroups, Impact of Variation, Frequency of Sampling
- Center Line & Control Limit Calculations
- Cost Benefit Analysis
- Elements of the Control Plan
- Elements of the Response Plan
