COURSE FORMAT

• This classroom course provides 5 days (40 hours) of instruction delivered by an official INSPIRE
  TRAINING ACADEMY Instructor.
• Student performance will be based on an assessment

PREREQUISITES

• There are no prerequisites for this course
• Recommended level is Intermediate and Advanced

WHAT YOU WILL LEARN

Upon completion of this course, you will be able to:

• Investigate accidents and incidents properly
•  Interview and analyze ramp and warehouse accident scenarios
•  Improve your interviewing and questioning skills Use management tools for accident prevention
•  Drive a safer work environment

COURSE CONTENT

• Reporting of accidents and incidents
•  How to investigate accidents and incidents
•  Approaches to interviewing people involved directly vs. witnesses by Cargo Safety
•  Providing an understanding of human behavior and communication skills
•  Introduction to ICAO investigations requirements
•  Creating awareness of ICAO Airport and Cargo Operating Environment
•  Introduction to categories of accidents and accident investigation levels
•  Providing an understanding of organization cultures
•  Erosion of Safety Margins and Defenses
•  Accident prevention plans

ACTIVITIES

• Case study and examples

WHO SHOULD ATTEND?

This course is recommended for:

• Warehouse personnel
• Cargo safety managers
• Safety officers
•  Front Line Supervisors

CERTIFICATE AWARDED

An INSPIRE Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.