Telephone Etiquette

Course Duration: 2 Hours.

Telephone Etiquette

QAR 250.00

Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training

Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.