Course Outline
• Introduction to security roles and responsibilities
• Professionalism, ethics, and code of conduct
• Access control procedures
• Patrolling techniques and observation skills
• Identifying and reporting suspicious activities
• Introduction to workplace safety and personal protection
• Types of security incidents and their response
• Incident reporting and documentation
• Emergency procedures (fire, medical, evacuation)
• Conflict resolution and dealing with difficult situations
• Communication skills for security officers
• Case studies, practical exercises, and role plays
• Knowledge check and course wrap-up
Learning Outcomes
Upon completion, participants will be able to:
• Perform security duties professionally and confidently
• Detect and respond to potential security threats
• Maintain accurate records and reports of incidents
• Handle emergencies efficiently and follow safety protocols
• Communicate effectively and maintain professionalism at all times
Assessment & Certification
• Trainer observation during exercises and participation
• Knowledge assessment / scenario-based questions
• Certificate of Completion issued to successful participants by Inspire
