What you’ll learn
- Explain the advantages and limitations inherent to making and managing flight reservations via traditional indirect channels.
- Describe how New Distribution Capability (NDC) enables airline suppliers and online booking engines to enhance direct distribution of travel products, especially ancillary sales
- Implement new technologies to enhance the travel shopping experience for self-service consumers.
Anticipate the value that the next generation of New Distribution Capability (NDC) will create for travelers and the travel industry.
Who should attend
- Travel agents, tour operators, business process outsourcing (BPO) call centers.
- Airline reservation and ticket agents.
- Agency/airline marketing and sales staff.
