The CCM® – Foundation Certification introduces the key concepts, frameworks, and techniques of change management. It equips individuals with the knowledge and tools to support and guide people through change within any organization, whether at the team, departmental, or enterprise level.
This certification helps build a foundational understanding of how to manage and adapt to transformational change using a structured, people-centered approach.
Why CCM® Foundation?
- Learn to support and lead through organizational change
- Understand how change affects teams and individuals
- Develop skills to plan and implement change with minimal resistance
- Ideal for professionals involved in evolving business strategies, structures, or culture
- Prepares you to join or support change management teams
- Prerequisite for more advanced Practitioner-level certifications
E-Course Features
- Duration: 10 to 15 Hours
- Certification Validity: Lifetime
- Mode: 100% Online, Non-proctored
- Flexibility: Take the exam anytime, anywhere within 8 months of activation
Exam Details
- Total Questions: 40 Multiple Choice Questions
- Passing Criteria: 80% (32 correct answers)
- Duration: 1 Hour (60 Minutes)
- Attempts: 2 attempts included with the voucher
- Retake Policy: If both attempts are used, a new voucher must be purchased for 2 additional attempts
- Note: If passed on the first attempt, second attempt becomes invalid
Course Outline
Module 1 – Organizational Structure
- Types and forms of modern organizational structures
- Organizational change fundamentals
- Planning and executing change
- Building personal and professional change management capabilities
Module 2 – Change Management & Communication
- Principles of change management
- Leading and managing people through change
- Strategic communication for effective transitions
Module 3 – Change Management in Practice
- Understanding different types of change
- History and evolution of change management
- Cultural impacts on change
- Practical approaches to successful implementation
Target Audience
This certification is perfect for professionals impacted by or responsible for driving change, including:
- Change Managers & Change Agents
- Process Owners & Process Managers
- HR Practitioners
- Team Leaders & Supervisors
- Project or Transformation Team Members
- Anyone supporting or leading teams during periods of change
