What you will learn
Upon completing this course you will have the skills to:
o Identify and provide advice on popular destination countries
o Advise on modes of transportation, accommodation, and tour products
o Apply IATA resolutions to your travel business and activities
o Prospect new and existing customers and counter sales objections
o Construct complex itineraries and manage changes to ticketed journeys
Course content
o Destinations
o Selling techniques and social media marketing
o Fare construction and ticket exchanges/reissuance
o Travel industry laws and regulations
o Niche products including tour customization, luxury and group travel options
o Accommodation products other than hotels
Who should attend
This course is recommended for:
o Foundation in Travel and Tourism graduates
o Retail, home-based and niche travel consultants
o Reservations, marketing and sales personnel
Certificate awarded
By successfully completing the examination you will receive the Travel and Tourism Consultant Diploma.
Exam information
o Exam Method: Online exam with remote supervision
o Exam Format: Multiple Choice questions. Closed Text Book; Foldout Maps are not permitted
o Number of questions: 100
o Time Allowance: 3 hours
o Passing Grade: 60 correct answers
o Distinction Grade: 85 correct answers
o Number of exam attempts: 2
