PROFESSIONAL CERTIFICATE FOR SUPERVISORY SKILLS

Course Overview

Supervisory Skill Builders Online provides an entertaining approach to building supervisory skills through a series of nine modules. These modules are loaded with information supervisors need to carry out their responsibilities to management and employees. Ideal as a self-trainer, the series helps supervisors: meet management objectives for productivity and quality guest service; solve everyday workplace challenges; and gain respect, trust, and support from the people who work for them.

Content includes

1. • You as a Supervisor.
   • Effective Communication.
   • Conducting Orientation and Training.
   • Staffing and Scheduling.
   • Improving Employee Performance.
   • Handing Problems and Conflict.
   • Motivation and Teambuilding.
   • Leadership.
   • Time Management.

Course Duration

1. • 1 Day

Course Certification

1. • This course is certified by Inspire.