The Highfield Level 2 International Award in Security Guarding is designed to equip individuals with the foundational skills and knowledge required for a career in security guarding. This course covers essential topics such as the roles and responsibilities of a security guard, effective patrolling techniques, incident management, communication skills, and an understanding of relevant legislation and regulations. Upon completion, participants will be well-prepared to perform their duties effectively and maintain a secure environment in various settings.
The Highfield Level 2 International Award in Security Guarding is a comprehensive course tailored for those seeking to enter the security industry. This qualification provides a thorough understanding of the key principles and practices essential for a security guard’s role. Participants will learn about:
Roles and Responsibilities: Understanding the primary duties and obligations of a security guard, including maintaining safety and security.Patrolling Techniques: Best practices for conducting effective patrols, both on foot and in vehicles, to prevent and respond to incidents.
Incident Management: Procedures for handling various types of incidents, including emergencies, theft, and unauthorized access.
Communication Skills: Developing effective communication strategies, both verbal and written, to interact with the public, colleagues, and emergency services.
Legislation and Regulations: An overview of the legal framework governing security operations, including health and safety regulations and data protection laws.
Conflict Management: Techniques for managing and de-escalating conflicts and confrontational situations.
Customer Service: Emphasizing the importance of providing excellent customer service while maintaining security protocols.
Duration : 26 Hours
Training Expired