This course has been specifically designed and developed to support delegates taking the Level 2 Award for Working as a Door Supervisor within the Private Security Industry.

The course is divided into 3 modules:

• Module 1 – Working within the private security industry
• Module 2 – Working as a door supervisor
• Module 3 – Conflict management within the private security industry

This publication is a must for organizations and trainers looking for professional, easy-to-understand, cost-effective materials. After each section you will have the opportunity to test delegate knowledge with an activity.

Curriculum

• The Private Security Industry
• Legislation
• Health and safety
• Fire procedures
• Emergencies
• Communication skills and customer service

• The role of a door supervisor
• Civil and criminal laws
• Arrest
• Working on a licensed premise
• Searching
• Drugs
• Emergency procedures
• Recording incidents and crime scene preservation

• The principles of conflict management
• Recognizing, assessing and reducing risk
• Communicating and de-escalation in emotive situations
• Problem solving strategies
• Good practice following conflict

Duration : 8 Hours

Certificate Accreditation: INSPIRE