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“Aircraft Emergency Response Awareness” is a comprehensive training program designed to equip individuals with the necessary skills and knowledge to respond to emergencies in airport environments. The curriculum covers a range of topics, including emergency preparedness, response protocols, and coordination with various stakeholders.

Participants learn about different types of emergencies, such as natural disasters, accidents, or security incidents, and the specific response measures required. The training includes crisis communication strategies to ensure effective communication with passengers, airport staff, and relevant authorities during emergencies.

What you’ll learn

• Describe responsibilities, roles and functions of organizations involved in responding to emergencies or crises.
• Describe the basic Humanitarian Response facilities provided at airport
• Recognize fundamental needs and requirements of directly affected persons and demonstrate empathetic communications
• Act as trustable member of the “airport community” in the initial hours following an occurrence
• Explain the most common used definitions, abbreviations and terminology
• Differentiate between “response”, “recovery” and “Business Continuity”.

Course Content

• Emergency and Crisis Management Fundamentals
• Types and phases of emergencies
• Responsibilities, roles and tasks
• Immediate Accident Response
• Recovery and Business Continuity
• Humanitarian Response

Duration : 45 Hours