Customer Service

Customer Service

Learn what customer service means in relation to all your customers, both internal and external👩‍💼👨‍💼

  • Recognize how your attitude affects customer service
  • Identify your customers’ needs
  • Use outstanding customer service to generate return business
  • Build good will through in-person customer service
  • Provide outstanding customer service over the phone
  • Connect with customers through online tools
  • Deal with difficult customers
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Choose a training method

Classroom/Virtual Training, E-Learning

Build a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.