CPD Certified E-Learning Courses

  • QAR 100.00QAR 1,500.00

    Strategies and procedures are a vital connection between the company’s vision and its everyday operations.  Understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.

    What you will learn💡:

    • Organize a binder
    • Develop procedures
    • Prepare checklists
    • Understand succession planning
    • Collect the correct tools
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  • QAR 250.00

    Learn the core skills that will help them use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully🗺️

    • Getting Organized
    • Manage their time more effectively
    • Prioritize their time so they can get it all done.
    • Complete Special Tasks
    • Verbal Communication Skills
    • Non-Verbal Communication Skills
    • Empowering Yourself
    • Deal better with their managers
    • Taking Care of Yourself is a priority
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  • QAR 250.00
    • Understand basic accounting terminology.
    • Identify the differences between the cash and accrual accounting methods.
    • Keep track of your business by becoming familiar with accounts payable and accounts receivable.
    • Use a journal and general ledger to document business financials.
    • Utilize the balance sheet.
    • Identify different types of financial statements.
    • Uncover the reasons for and actually create a budget.
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  • QAR 250.00QAR 1,500.00
    • Gain better awareness of common spelling and grammar issues in business writing.
    • Review basic concepts in sentence and paragraph construction.
    • Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
    • Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
    • Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
    • Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
    • Define proofreading and understand techniques in improving proofreading skills.
    • Define peer review and list ways peer review can help improve business writing skills.
    • List guidelines in printing and publishing business writing.
    Select options
  • QAR 250.00

    Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

    What you’ll learn

    • List the steps necessary for preparing a change strategy and building support for the change .
    • Describe the WIFM – the individual motivators for change
    • Use needed components to develop a change management  and communications plans, and to list implementation strategies.
    • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
    • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits.
    • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies.
    • Use strategies for aligning people with a change, appealing to emotions and facts
    • Describe the importance of resiliency and flexibility in the context of change.
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  • QAR 250.00

    With our “Contract Management” workshop, your participants will discover the specifics of how contract management works and how to effectively source agents.

    What you’ll learn

    • Identify contract elements
    • Understand ethical contract management
    • Calculate value
    • Negotiate contracts
    • Create basic amendments
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  • QAR 250.00

    Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

    What you’ll learn

    • Identify potential risks.
    • Understand the myths behind workplace violence
    • Define escalation and identify examples.
    • Learn concerning behaviors.
    • Know what a trigger is and how that can escalate.
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  • Customer Service ,E-learning
    QAR 250.00

    Learn what customer service means in relation to all your customers, both internal and external👩‍💼👨‍💼

    • Recognize how your attitude affects customer service
    • Identify your customers’ needs
    • Use outstanding customer service to generate return business
    • Build good will through in-person customer service
    • Provide outstanding customer service over the phone
    • Connect with customers through online tools
    • Deal with difficult customers
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  • QAR 250.00QAR 1,500.00

    Understand the value of investing in employees and developing management. By focusing on development opportunities, your participants will establish a culture that retains top talent and improves succession planning.

    What you’ll learn

    • Discuss strategies for developing new managers.
    • Understand the importance of defining a clear management track
    • Determine core roles and competencies for managers
    • Understand the importance of continuous development for managers
    Select options
  • QAR 250.00

    With technology comes responsibility! 🔐⚠️

    As the rate of technological advancement continues to increase, the world as a whole is becoming more dependent on the Internet for day-to-day activities.

    Be a good digital citizen by learning the skills to work in the digital world.💻

    What you’ll learn💡

    • Define digital citizenship.
    • Use technology appropriately.
    • Use social networking to create your brand.
    • Protect your reputation online.
    • Practice safe use of technology.
    • Understand digital etiquette.
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  • QAR 250.00QAR 1,500.00

    Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general.

    What you’ll learn

    • Define diversity
    • Understand various forms of diversity
    • Comprehend the importance of diversity training
    • Handle conflicts with regard to diversity
    Select options
  • QAR 250.00

    Learn how to be emotionally intelligent 🧠🎭 to lead a happier and better-balanced life.

    • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
    • Understand, use and manage your emotions.
    • Verbally communicate with others.
    • Successfully communicate with others in a non-verbal manner.
    • Identify the benefits of emotional intelligence.
    • Relate emotional intelligence to the workplace.
    • Balance optimism and pessimism.
    • Effectively impact others.

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  • QAR 250.00

    Gain a fundamental understanding of the Excel environment and the ability to complete tasks independently.
    • Know and demonstrate the correct application of the principal features of Excel 2016.
    • Create and edit a workbook with multiple sheets and use a graphic element to represent data visually.
    • Learn how to create professional looking budgets, financial statements, team performance charts, sales invoices, and data-entry logs.

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  • QAR 250.00

    Participants will gain an advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program’s full features – critical skills for those in roles such as accountants, financial analysts, and commercial bankers.

    Participants will create, manage, and distribute professional spreadsheets for a variety of specialized purposes and situations. They will customize their Excel 2016 environments to meet project needs and increase productivity. Expert workbook examples include custom business templates, multi-axis financial charts, amortization tables, and inventory schedules.

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  • QAR 250.00

    Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

    What you’ll learn

    • Working with Your Manager.
    • Administrative Soft Skills
    • Effective Time Management
    • Meeting Management
    • Email Protocol.
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  • QAR 250.00

    Our Goal Setting and Getting Things Done workshop will cover strategies to help your participants overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Your participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.

    What you’ll learn

    • Overcome procrastination
    • Manage time effectively
    • Accomplish important tasks
    • Self-motivate
    • Create SMART goals
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  • QAR 250.00QAR 1,500.00

    Learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.

    What you’ll learn

    • Cultivate a positive attitude
    • Manage internal and external stress
    • Develop abilities to listen actively and empathize
    • Build a rapport with customers in person and over the phone
    • Understand the diverse challenges posed by customers
    • Develop strategies to adapt to challenging circumstances
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  • QAR 250.00

    Learn how to develop a core set of high performance skills, while working remotely💡

    • Define high performance teams.
    • Define remote workforce.
    • Understand the characteristics of a high performance team.
    • Understand how to create teamwork.
    • Understand the importance of communication.
    • Understand how to train your high performance team of remote employees.
    • Learn how to manage a high performance team.
    • Learn the techniques of an effective team meeting.
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  • QAR 250.00

    Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Your participants will obtain the necessary tools required in finding that diamond in the rough.

    What you’ll learn

    • Know how to present the current open position
    • Develop a workable hiring strategy
    • Know how to determine which candidates to interview
    • Steps and techniques to use in an interview
    • Welcome newly hired employees
    • Find potential candidates for the position
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  • Human Resource Management
    QAR 250.00QAR 1,500.00

    Learn the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination💡

    • Describe the implications of different aspects of Human Resource Management on your daily responsibilities
    • Define human resources terms and subject matter
    • Recruit, interview, and retain employees more effectively
    • Follow up with new employees in a structured manner
    • Be an advocate for your employees’ health and safety
    • Provide accurate, actionable feedback to employees
    • Act appropriately in situations requiring discipline and termination
    • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
    • Identify three areas for further development within the Human Resources field as part of a personal action plan
    Select options
  • QAR 250.00

    The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

    • Understand the difference between hearing and listening.
    • Know some ways to improve the verbal skills of asking questions and communicating with power
    • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
    • Identify the skills needed in starting a conversation.
    • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

     

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  • QAR 250.00QAR 1,500.00

    Build the confidence it takes to take the lead 👍

    • Define “leadership”
    • Explain the Great Man Theory
    • Explain the Trait Theory
    • Understand Transformational Leadership
    • Understand the people you lead and how to adapt your leadership styles
    • Explain leading by Directing
    • Explain leading by Participating
    • Explain leading by Delegating
    • Kouzes and Posner
    • Conduct a personal inventory
    • Create an action plan
    • Establish personal goals
    Select options
  • QAR 250.00

    Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

    What you’ll learn

    • Network for success
    • Manage “Meet and Great” opportunities
    • Dress for success
    • Write effectively
    • Set goals
    • Manage media relations
    • Plan issue and crisis communication
    • Use social media
    • Deliver effective employee communication
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  • QAR 250.00

    The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

    What you’ll learn

    • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
    • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
    • Lay the groundwork for negotiation
    • Identify what information to share and what to keep to yourself
    • Understand basic bargaining techniques
    • Apply strategies for identifying mutual gain
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  • QAR 250.00

    Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.
    Workshop Objectives:

    ⦁ Examine current habits and routines that are not organized
    ⦁ Learn to prioritize your time schedule and daily tasks
    ⦁ Determine ways of storing information and supplies

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  • QAR 250.00QAR 1,500.00

    The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience.

    What you’ll learn

    • Perform a needs analysis and prepare an outline
    • Select presentation delivery methods
    • Practice verbal and non-verbal communication skills .
    • Knock down nervousness.
    • Develop and use flip charts with color.
    Select options
  • QAR 250.00QAR 2,200.00

    For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This course will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it 👩‍💼👨‍💼

    💡At the end of this course, participants should be able to define, and list the processes, some specific steps, and examples of:

    • Project Integration Management
    • Project Scope Management
    • Project Schedule Management
    • Project Cost Management
    • Project Quality Management
    • Project Resource Management
    • Project Communications Management
    • Project Risk Management
    • Project Procurement Management
    • Project Stakeholder Management
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  • QAR 250.00

    The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

    What you’ll learn

    • Identify their audience.
    • Create a basic outline
    • Organize their ideas
    • Flesh out their presentation.
    • Find the right words.
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  • QAR 250.00

    Through our Risk Assessment and Management course your participants will be aware of hazards and risk they didn’t realize were around their workplace.

    What you’ll learn

    • Identify hazards and risks
    • Update control measures
    • Grasp the fundamentals of accident reports
    • Identify risk management techniques
    • Outline a disaster recovery plan
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  • QAR 250.00

    The Proposal Writing workshop will take participants through each step of the proposal writing process, from understanding why they are writing a proposal; to gathering information; to writing and proofreading; through to creating the final, professional product.

    What you’ll learn

    • Identify the purpose of a proposal
    • Identify different types of proposals
    • Identify and perform the steps in the proposal writing process
    • Perform a needs analysis and write a goal statement
    • Prepare a proposal outline
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  • QAR 250.00QAR 1,500.00

    Social Media Marketing takes your business to places and is beyond simply posting of Social Sites!

    Enroll in today 📚

    ✔️Understand different social media platforms

    ✔️ Identify audience

    ✔️Monitor and measure performance

    ✔️Consider pros and cons before making decisions

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  • QAR 250.00QAR 1,500.00

    With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

    Workshop Objectives:
    ⦁ Take a look at inventory management
    ⦁ Study supply chain groups
    ⦁ Review tracking and monitoring methods
    ⦁ Examine supply chain event management

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  • QAR 250.00

    With our Team Building For Managers workshop, your participants will learn how important team building is and how beneficial it can be.

    What you’ll learn

    • Discuss the benefits of team work
    • Understand the importance of intentionally fostering teamwork
    • Determine strategies your organization can take to build teams
    • Understand the benefits of games and social activities in building a team
    • Apply the principles of team building to your own organization
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  • QAR 250.00

    Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

    • Recognize the different aspects of telephone language
    • Properly handle inbound/outbound calls
    • Know how to handle angry or rude callers
    • Learn to receive and send phone messages
    • Know different methods of employee training
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  • QAR 250.00QAR 1,500.00

    Create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding participant’s needs, and managing tough topics will give your trainees what they need to become a trainer themselves💯

    • Define training, facilitating, and presenting
    • Understand how to identify participants’ training needs
    • Create a lesson plan that incorporates the range of learning preferences
    • Create an active, engaging learning environment
    • Develop visual aids and supporting materials
    • Manage difficult participants and tough topics
    Select options
  • QAR 250.00

    Learn how to build your virtual team and enhance synergy, productivity and over all pros of a Virtual Team 💡

    • Know the keys to establishing a virtual team
    • Learn how to hold effective meetings and group sessions
    • Learn effective ways to communicate with team members
    • Use tools to build trust and confidence among employees
    • Know how to handle poor performing employees
    • Know how to manage a virtual team during any project
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