Course Objectives
By the end of this training, participants will be able to:
- Understand the role and responsibilities of a supervisor
- Apply effective communication skills
- Lead and motivate team members
- Manage daily operations efficiently
- Handle workplace challenges professionally
- Improve team performance and productivity
Key Modules
1. Role of a Professional Supervisor
- Supervisory responsibilities
- Leadership fundamentals
- Setting expectations and standards
2. Communication & Team Coordination
- Effective workplace communication
- Giving instructions and feedback
- Active listening skills
3. Performance Management
- Monitoring staff performance
- Basic coaching techniques
- Encouraging accountability
4. Problem-Solving & Decision-Making
- Handling operational issues
- Conflict management basics
- Time management skills
Conclusion
This 5-hour training strengthens essential supervisory skills, enabling participants to lead teams confidently, improve operational efficiency, and maintain professional workplace standards.
