IATA Certified Courses
Meeting Management
- 20 (Registered)

Course Overview
This workshop is designed to give your participants the basic tools you need to initiate and manage their
meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that
will engage the attendees and leave a positive and lasting impression. Through this workshop your participants
will learn the needed skills in planning and implementing a successful meeting.
The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a
hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the
process of developing your skills along with other participants who share the same desire to improve their
meeting management skills.
Objectives
• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes
Curriculum
Module One: Getting Started
Workshop Objectives
Module Two: Planning and Preparing (I)
Identifying the Participants
Choosing the Time and Place
Creating the Agenda
Module Three: Planning and Preparing (II)
Gathering Materials
Sending Invitations
Making Logistical Arrangements
Module Four: Setting up the Meeting Space
The Basic Essentials
The Extra Touches
Choosing a Physical Arrangement
Module Five: Electronic Options
Overview of Choices Available
Things to Consider
Making a Final Decision
Module Six: Meeting Roles and Responsibilities
The Chairperson
The Minute Taker
The Attendees
Variations for Large and Small Meetings
Module Seven: Chairing a Meeting (I)
Getting Off on the Right Foot
The Role of the Agenda
Using a Parking Lot
Module Eight: Chairing a Meeting (II)
Keeping the Meeting on Track
Dealing with Overtime
Holding Participants Accountable
Module Nine: Dealing with Disruptions
Running in and Out
Cell Phone and PDA Ringing
Off on a Tangent
Personality Conflict
Module Ten: Taking Minutes
What are Minutes?
What do I Record?
A Take-Home Template
Module Eleven: Making the Most of Your Meeting
The 50 Minute Meeting
Using Games
Giving Prizes
Stuffed Magic
Module Twelve: Wrapping Up
Words from the Wise
Instructor
Inspire Training Academy is one of the premier professional training institutes in Qatar, India, Nepal, UAE,Spain and opening its doors soon in Pakistan and Srilanka. INSPIRE Training Academy is your training partner for Management, Hospitality, Aviation, HSE, Security, Soft Skills, IELTS and APTIS preparation, Corporate trainings, Travel & Tourism, Cyber Security, Maritime, Business and Life Coach, Cargo & Logistics ,IT and MS office and Retail Management.