ISO 9001:2015 QMS – Lead Auditor Training

ISO 9001:2015 QMS – Lead Auditor Training Who Should Attend? • Anyone needing to audit a quality management system (QMS) that conforms to ISO 9001 • Anyone involved in the planning, managing or implementation of audit programs • Those involved in auditing suppliers • Those wishing to become a registered auditor. Prerequisites • The Plan, Do, Check, Act (PCDA) cycle • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continuous improvement • The fundamental concepts and the seven quality management principles (see ISO 900) • The relationship between quality management and customer satisfaction • Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given ISO 9000 Objective • By the end of this 9001-lead auditor training course, delegates will be able to demonstrate achievement of the course leaning objectives, which are to: – • Describe the purpose of quality management system, of QMS standards (Including ISO 9001), of management system audits and of third-party certification • Explain the role of an auditor • Have the skills to plan, conduct, report and follow up a quality management system audit to establish conformity with ISO 9001 and in accordance with ISO 19001 (and ISO 17021 where appropriate) Content • Introduction to quality • Scope and elements of ISO 9001:2015 • Purpose and scope of an audit • Skills and Qualities of an Auditor • Planning an Audit • The role of the checklist • Organizing an opening and closing meeting • Performing an audit and recording non-conformities • Auditing reports • Evaluating Corrective Action • Processes and techniques for planning, conducting & reporting audits • Introduction to Quality – Scope and Elements of ISO 9001:2015 • Audit follow-up activities and auditing for continual improvement