Emotional intelligence describes the ability to understand one”s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions participants will experience a positive impact on their professional and personal lives.
What you’ll learn
Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
Understand, use and manage your emotions.
Verbally communicate with others.
Successfully communicate with others in a non-verbal manner.
Identify the benefits of emotional intelligence.
Relate emotional intelligence to the workplace.
Balance optimism and pessimism.
Effectively impact others.
