Module 1: Introduction to Air Cargo Industry
o Overview of the air cargo industry
o Importance and role of air cargo in global trade
o Historical perspective
Module 2: Air Cargo Operations
o Types of air cargo (general cargo, perishables, dangerous goods, etc.)
o Handling procedures and equipment
o Documentation and regulations (IATA regulations, customs procedures)
Module 3: Air Cargo Security
o Security regulations and compliance (TSA, ICAO, etc.)
o Risk assessment and management
o Technology and innovations in cargo security
Module 4: Air Cargo Logistics
o Supply chain management in air cargo
o Freight forwarding and consolidation
o Warehouse management and inventory control
Module 5: Air Cargo Pricing and Revenue Management
o Pricing strategies in air cargo
o Revenue management techniques
o Market trends and forecasting
Module 6: Air Cargo Network and Fleet Management
o Network planning and optimization
o Fleet selection and management
o Route planning and scheduling
Module 7: Customer Service and Relationship Management
o Importance of customer service in air cargo
o Managing customer expectations
o Building and maintaining client relationships
Module 8: Emerging Trends in Air Cargo
o Technology advancements (e.g., IoT, blockchain)
o Sustainability initiatives
o Future outlook of air cargo industry
Module 9: Case Studies and Practical Applications
o Analysis of real-world air cargo management scenarios
o Group discussions and problem-solving exercises
Module 10: Final Assessment and Certification
o Review of key concepts
o Assessment to evaluate understanding
