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The Certified Spa Supervisor was developed by the International SPA Association (ISPA) in partnership with AHLEI to provide education and resources for you.

The CSS certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.

Qualified candidate: A person who works within a spa facility and supervises two or more individuals; has job duties in the hospitality industry that are at least 20 percent supervisory in nature.

Topics covered:

• You as a Supervisor
• Conducting Orientation and Training
• Leadership
• Handling Problems and Conflicts
• Motivation and Team Building
• Staffing and Scheduling
• Improving Employee Performance
• Effective Communication
• Time Management

Please note: All material (study material and exams) and in English. An intermediate level of proficiency in English is required.

Course Duration: 10 WEEKS