Course Description
Workplace violence can take many forms, including verbal abuse, threats, harassment, intimidation, and physical assault. This CPD-accredited course helps employees and managers understand the causes and warning signs of workplace violence and equips them with tools to prevent incidents before they escalate.
The training also emphasizes organizational responsibility, reporting protocols, and the development of a culture of safety, respect, and accountability in the workplace.
Course Objectives
By the end of this course, participants will be able to:
- Define workplace violence and its different forms
- Identify early warning signs and risk factors
- Apply de-escalation and conflict management techniques
- Understand reporting procedures and organizational policies
- Respond appropriately to violent or threatening situations
- Contribute to a safe and respectful workplace culture
What You Will Learn
- Types and stages of workplace violence
- Behavioral indicators of potential aggression
- Risk assessment in workplace settings
- Communication strategies to defuse tension
- Emergency response procedures
- Legal and organizational responsibilities
- Prevention strategies and workplace safety planning
Certification (CPD)
Participants will receive a Certificate of Completion in Workplace Violence Prevention (CPD Accredited) upon successful completion of the course requirements. This certification supports professional development and demonstrates competency in workplace safety and risk management.
Target Audience
This course is suitable for:
- Managers and supervisors
- HR professionals
- Safety and security personnel
- Team leaders
- Customer-facing employees
- General workforce across all industries
