Workshop Objectives
• Define management.
• Understand ethics in the workplace.
• Manage information and make decisions.
• Be familiar with the control process.
• Use organizational strategies to facilitate change.
• Create structures and processes to manage teams.
• Manage as a leader.
Module One: Getting Started
• Workshop Objectives
• Action Plan
• Evaluation Form
• Pre-Assignment
• Pre-Test
Module Two: Introduction to Management
• What is Management?
• What Do Managers Do?
• What Does It Take to Be a Manager?
• Why Does Management Matter?
• Practical Illustration
• Review Questions
Module Three: Ethics and Social Responsibility
• What is Ethical Workplace Behavior?
• What is Unethical Workplace Behavior?
• How to Make Ethical Decisions
• What is Social Responsibility?
• Practical Illustration
• Review Questions
Module Four: Managing Information
• Why Information Matters
• Strategic Importance of Information
• Characteristics and Costs of Useful Information
• Getting and Sharing Information
• Practical Illustration
• Review Questions
Module Five: Decision-Making
• What is Rational Decision-Making?
• Steps to Rational Decision-Making
• Limits to Rational Decision-Making
• Improving Decision-Making
• Practical Illustration
• Review Questions
Module Six: Control
• Basics of Control
• The Control Process
• Is Control Necessary or Possible?
• How and What to Control
• Control Methods
• Practical Illustration
• Review Questions
Module Seven: Organizational Strategy
• Basics of Organizational Strategy
• Sustainable Competitive Advantage
• Strategy-Making Process
• Corporate, Industry, Firm Level Strategies
• Practical Illustration
• Review Questions
Module Eight: Innovation and Change
• Organizational Innovation
• Why Innovation Matters
• Managing Innovation
• Organizational Change
• Managing Change
• Practical Illustration
• Review Questions
Module Nine: Organizational Structures and Process
• Departmentalization
• Organizational Authority
• Job Design
• Designing Organizational Process
• Practical Illustration
• Review Questions
Module Ten: Managing Teams
• The Good and the Bad of Using Teams
• Types of Teams
• Work Team Characteristics
• Enhancing Work Team Effectiveness
• Practical Illustration
• Review Questions
Module Eleven: Motivation and Leadership
• Basics of Motivation
• Equity Theory
• Expectancy Theory
• What is Leadership?
• Situational Leadership
• Strategic Leadership
• Practical Illustration
• Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Lessons Learned
