Course Overview
Imagine a realm where business processes are optimized, waste is minimized, and customer expectations are exceeded—this is the world of Lean Six Sigma.
Lean Six Sigma is a process improvement methodology that merges the power of Lean and Six Sigma approaches. Lean, based on the principle of continuous improvement, aims to eliminate waste while maximizing value for the customer. Six Sigma is a data-driven approach that focuses on reducing variation and defects in processes through statistical analysis and problem-solving techniques.
Together, Lean Six Sigma has revolutionized the way organizations operate and succeed and can be applied to any industry or business process.
This course provides participants with the fundamental principles of Lean Six Sigma and demonstrates how to apply them to business processes, reduce waste, and deliver measurable results. Participants will gain an understanding of the DMAIC and DMADV problem-solving approaches and learn how to use common Lean Six Sigma tools and concepts such as Value Stream Mapping and Kaizen to facilitate process improvements.
By leveraging Lean Six Sigma methodologies, organizations can streamline workflows efficiently and achieve operational excellence.
Workshop Objectives
- Define Lean, Six Sigma, and Lean Six Sigma
- Identify the principles of Lean Six Sigma
- Determine the phases of Six Sigma using the DMAIC and DMADV frameworks
- Recognize the principles of Lean Manufacturing
- Successfully implement Lean Process and Six Sigma into business practices
- Explore tools and techniques to drive change
- Identify the business advantages of Lean Six Sigma
Course Outline
Module One: Getting Started
- Workshop Objectives
- Action Plan
- Evaluation Form
- Pre-Assignment
- Pre-Test
Module Two: Introduction to Lean Six Sigma
- What is Six Sigma?
- What is Lean?
- The History
- Elements of Lean Six Sigma
- Who Needs Lean Six Sigma?
- Practical Illustration
- Review Questions
Module Three: Lean Six Sigma Principles
- Focus on the Customer
- Find the Root Cause
- Eliminate Waste to Create Flow
- Communicate with the Team
- Flexible and Responsive Environment
- Practical Illustration
- Review Questions
Module Four: The Phases of Six Sigma (DMAIC)
- Define
- Measure
- Analyze
- Improve
- Control
- Practical Illustration
- Review Questions
Module Five: The Phases of Six Sigma (DMADV)
- Define
- Measure
- Analyze
- Design
- Verify
- Practical Illustration
- Review Questions
Module Six: Waste Management
- Muda, Muri, and Mura
- The 8 Wastes of Lean
- Value-Added vs. Non-Value-Added Activities
- The 5 Laws
- The Cost of Waste
- Practical Illustration
- Review Questions
Module Seven: The Principles of Lean Manufacturing
- Value
- Value Stream
- Flow
- Pull
- Perfection
- Practical Illustration
- Review Questions
Module Eight: Project Selection and Management
- Selecting and Scoping Projects
- Project Management
- Kaizen
- Change Management
- Leadership Skills
- Practical Illustration
- Review Questions
Module Nine: Lean Six Sigma Techniques
- Brainstorming
- The 5S System
- Benchmarking
- Poka-Yoke
- Gemba Walk
- Practical Illustration
- Review Questions
Module Ten: Tools to Drive Change
- Value Stream Mapping
- Pareto Chart
- Cause-and-Effect Analysis
- The 5 Whys
- Histogram
- Practical Illustration
- Review Questions
Module Eleven: Business Advantages
- Error Reduction
- Increased Revenue
- Reduced Costs
- Customer Loyalty
- Employee and Team Development
- Practical Illustration
- Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
