Course Overview:

Wholesale and Retail Operations, addresses skills and competencies for career-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as Operations, Administration and Supply Chain, Merchandising, Stock control and Visual display merchandising. This qualification has been developed to allow people within the industry to advance in an area of specialisation or to move into other areas of specialisation in the sector.

The Wholesale and Retail environment buys and sells a wide range of products and stock from manufacturers to the end-user / consumer. Throughout this process, a number of people perform a variety of functions. These functions can vary according to the size and type of organisation.

Exam Information:

• The exam comprises 70 Multiple Choice Questions out of which the candidate needs to score 70% (49 out of 70 correct) to pass the exam.
• Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.
• The total duration of the exam is 1 hour (60 Minutes).
• No external sources of information may be accessed during the exam via ProctorU. Further details of the materials permitted are provided:
  • Identification Proof
• If a candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for the third (3rd) time or any subsequent time.
• The exam can be taken any number of times.
• The Certified Wholesale & Retail Manager (CWRM)^® is valid for life.