Description
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need.
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Inspire Training Academy, Qatar The best professional training centre at Qatar
QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)
Learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.
What you’ll learn
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need.
Choose a training method | Classroom/Virtual Training, E-Learning |
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Learn how to be emotionally intelligent 🧠🎭 to lead a happier and better-balanced life.
• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Verbally communicate with others.
• Successfully communicate with others in a non-verbal manner.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others.
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
What you’ll learn
For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This course will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it 👩💼👨💼
💡At the end of this course, participants should be able to define, and list the processes, some specific steps, and examples of:
This course is suitable for anyone Managers, supervisors and individuals with responsibilities and a role to lead and influence👨🏫
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