Telephone Etiquette

From: QAR 500.00

Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training


Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.

Additional information

Choose a training method

Classroom/Virtual Training, E-Learning