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  Interpersonal Skills

  QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)

  The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

  • Understand the difference between hearing and listening.
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

   

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  Telephone Etiquette

  QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)

  Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training

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  Business Writing

  QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)

  • Gain better awareness of common spelling and grammar issues in business writing.
  • Review basic concepts in sentence and paragraph construction.
  • Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
  • Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
  • Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
  • Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
  • Define proofreading and understand techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • List guidelines in printing and publishing business writing.

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  Coaching and Mentoring

  QAR 500.00

  This course is suitable for anyone Managers, supervisors and individuals with responsibilities and a role to lead and influence👨‍🏫

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles to the growth and development of your employee.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching.

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