Description
Passenger and travel document check assessment skills are essential for Passenger Agents, as all passengers must carry and present the documents prescribed by the countries of transit and destination.
IATA Certified Courses
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Travel Document and Entry Requirement Checks
QAR 500.00
What you’ll learn
- Recognize critical aviation security and illegal immigration dimension in documentation control.
- Observe the drivers behind document forgery and measure their impact on operations
- Outline multiple document types and their security features
- Apply control and assessment techniques during check-in and boarding.
- Apply Level-1 control and assessment techniques during the departure process.
- Examine entry visa, health and vaccination requirements.
Who should attend
- Passenger handling agents
- Airline and Terminal staff working at the airport.
Related products
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QAR 1,000.00Add to cartWhat you’ll learn
Upon completing this course you will have the skills to:
- Cover all critical parts of safety at the apron
- Provide a common knowledge-base to protect people and equipment, so that all staff can cooperate safely and respond to incidents and accidents
- Reduce the risk of accidents and ramp damages
Who should attend
This course is recommended for:- All personnel who have airside access
- All personnel involved in ramp operations
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QAR 1,000.00Add to cartWhat you’ll learn
- Interpret hazard communication.
- Identify and classify dangerous goods
- Detect hidden dangerous goods in cargo and mail.
- Implement cargo pre-loading procedures.
- Implement transporting, loading and unloading cargo/baggage to and from aircraft.
- Explain the basic Emergency Response procedures.
Who should attend
- Freight forwarder staff involved in the handling, storage and loading of cargo, mail or stores.
- Operator and ground handling agent staff involved in the handling, storage and loading of cargo, mail or stores.
- Airline and cargo training specialists.
- Operations managers and frontline supervisors.
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QAR 500.00Add to cartWhat you’ll learn
- Explain the advantages and limitations inherent to making and managing flight reservations via traditional indirect channels.
- Describe how New Distribution Capability (NDC) enables airline suppliers and online booking engines to enhance direct distribution of travel products, especially ancillary sales
- Implement new technologies to enhance the travel shopping experience for self-service consumers.
Anticipate the value that the next generation of New Distribution Capability (NDC) will create for travelers and the travel industry.
Who should attend
- Travel agents, tour operators, business process outsourcing (BPO) call centers.
- Airline reservation and ticket agents.
- Agency/airline marketing and sales staff.
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QAR 1,500.00Add to cartWhat you’ll learn
- Understand basic BSP processes, common terms, abbreviations, reporting calendar and billing reports.
- Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
- Perform all procedures related to document refunding and voiding.
- Process credit card payments and prevent credit card fraud.
- Investigate the status of BSP transactions and handle remittance procedures
- Manage agency credit and debit memos.
Who should attend
- Travel agency owners
- Accountants and travel agency back-office personnel.
- Travel agents.
- Airline billing staff.
