Explain the advantages and limitations inherent to making and managing flight reservations via traditional indirect channels.
Describe how New Distribution Capability (NDC) enables airline suppliers and online booking engines to enhance direct distribution of travel products, especially ancillary sales
Implement new technologies to enhance the travel shopping experience for self-service consumers.
Anticipate the value that the next generation of New Distribution Capability (NDC) will create for travelers and the travel industry.
Who should attend
Travel agents, tour operators, business process outsourcing (BPO) call centers.