Description
BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents.
IATA Certified Courses
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BSP Essentials for Travel Agents
QAR 1,500.00
What you’ll learn
- Understand basic BSP processes, common terms, abbreviations, reporting calendar and billing reports.
- Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
- Perform all procedures related to document refunding and voiding.
- Process credit card payments and prevent credit card fraud.
- Investigate the status of BSP transactions and handle remittance procedures
- Manage agency credit and debit memos.
Who should attend
- Travel agency owners
- Accountants and travel agency back-office personnel.
- Travel agents.
- Airline billing staff.
Related products
QAR 1,000.00Add to cartWhat you’ll learn
Upon completing this course you will have the skills to:
- Cover all critical parts of safety at the apron
- Provide a common knowledge-base to protect people and equipment, so that all staff can cooperate safely and respond to incidents and accidents
- Reduce the risk of accidents and ramp damages
Who should attend
This course is recommended for:- All personnel who have airside access
- All personnel involved in ramp operations
- QAR 1,000.00Add to cart
What you’ll learn
- Describe the Regulatory Framework and industry best practices relevant to Safety.
- Summarize the fundamental elements of a safety management system
- Explain the organizational nature of accidents and incidents.
- Summarize the 4 components of an SMS
- Relate the 4 components and 12 elements of a SMS
Who should attend
- This course is recommended for
- Newly hired airline staff.
- Airline frontline personnel and support staff.
- QAR 1,000.00Add to cart
What you’ll learn
- Protect the safety and welfare of animals on the ground and in the air.
- Describe container design principles for live animals
- Determine which container requirement is applicable to the animal being transported.
- Describe carrier requirements and government regulations.
- Identify relevant documentation.
Who should attend
- Cargo agents and freight forwarders.
- Airline passenger representatives.
- Cargo Operations personnel.
- Customer Service.
- Reservations and Operations staff
- Airline Handlers
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What you’ll learn
- Identify and classify dangerous goods.
- Interpret hazard communication
- Detect unpermitted dangerous goods in baggage.
- Interpret NOTOCs.
- Apply emergency procedures.
Who should attend
- Flight crew members (other than cabin or other crew members).
- Airlines training specialists.
