Description
Build a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
IATA Certified Courses
Learn With Us
Customer Service
QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)
Learn what customer service means in relation to all your customers, both internal and external👩💼👨💼
- Recognize how your attitude affects customer service
- Identify your customers’ needs
- Use outstanding customer service to generate return business
- Build good will through in-person customer service
- Provide outstanding customer service over the phone
- Connect with customers through online tools
- Deal with difficult customers
Additional information
| Choose a training method | Classroom/Virtual Training, E-Learning |
|---|
Related products
QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)Select options- Plan and prioritize each day’s activities in a more efficient, productive manner
- Overcome procrastination quickly and easily
- Handle crises effectively and quickly
- Organize your workspace and workflow to make better use of time
- Delegate more efficiently
- Use rituals to make your life run smoother
- Plan meetings more appropriately and effectively
- QAR 100.00Add to cart
Become a more rational and disciplined thinker 💡
- Understand the components of critical thinking
- Utilize non-linear thinking
- Use logical thinking
- Recognize what it means to be a critical thinker
- Evaluate information using critical thinking skills
- Identify the benefits of critical thinking
- Revise perspective, when necessary
- Comprehend problem solving abilities
- QAR 500.00 / QAR 1,500.00 (Please choose your preferred training method from below the option box to add it to cart)Select options
Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.
Workshop Objectives:⦁ Examine current habits and routines that are not organized
⦁ Learn to prioritize your time schedule and daily tasks
⦁ Determine ways of storing information and supplies - QAR 500.00Add to cart
Learn how to develop a core set of high performance skills, while working remotely💡
- Define high performance teams.
- Define remote workforce.
- Understand the characteristics of a high performance team.
- Understand how to create teamwork.
- Understand the importance of communication.
- Understand how to train your high performance team of remote employees.
- Learn how to manage a high performance team.
- Learn the techniques of an effective team meeting.
Reviews
There are no reviews yet.