This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.
Outline of topics
The 4 Step creative problem solving and decision making process
1.Step 1 : Define the problem:
•Find out your problem solving style (Self-assessment).
•Systematic Problem Definition (6 Basic Questions).
•Systematic Problem Definition (Grid).
•Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.
2.Step 2 : Find Creative Solutions using creativity tools:
•De Bono’s 6 Thinking Hats.
3. Step 3 : Evaluate and Select solution:
•Pro’s and Con’s.
•Force field analysis.
4.Step 4 : Implement solution and create an action plan:
•Create an action plan.
•Break solution into action steps.
•Prioritize actions and assign roles.
•Follow-up at milestones
- Business Communication Training
- Leadership Skill
- Negotiation Skills
- Business Communication (Writing Skills)
- Effective Communication Skills
- Stress Management
- Personal & Professional Effectiveness
- Team Bonding & Group Dynamics
- Business Etiquette
- Conflict Management
- Time Management
- Interpersonal Relationships
- Emotional Intelligence
- Cultural Intelligence (CQ)
- Body Language Basic Skills Workshop