IATA Certified Courses
Airline Customer Service for the Leadership & Management Training Program
Drive outstanding customer service with the winning combination of knowledge, skills, and
attitude. This training program combines IATA’s trusted Airline Customer Service course with
Harvard Manage Mentor© (HMM), a state-of-the-art, media-rich training platform
furnished by Harvard Business School faculty, global business leaders and practitioners
in the field of leadership development.
Who should attend?
This course is recommended for:
- Ticket office, reservations, check-in, traffic, operations,
baggage service and information desks staff
- Cargo reservations and receiving staff
- Public relations and sales support personnel
- Flight attendants
Inspire Training Academy is one of the premier professional training institutes in Qatar, India, Nepal, UAE,Spain and opening its doors soon in Pakistan and Srilanka. INSPIRE Training Academy is your training partner for Management, Hospitality, Aviation, HSE, Security, Soft Skills, IELTS and APTIS preparation, Corporate trainings, Travel & Tourism, Cyber Security, Maritime, Business and Life Coach, Cargo & Logistics ,IT and MS office and Retail Management.